Wilmington Auto Repair

I can not speak highly enough of John. I called to get an estimate for work that I know I need done on my Jeep. I was told an amount for the cost of the work by Jeep dealership, thought it seemed a bit high. John took the time to thoroughly explain everything to me, looked up the cost of parts & figured out the cost, which turned out to be similar in cost as the dealership. He was also very straight forward in explaining why he recommends that the work be completed at the Jeep dealership vs his shop. We also reviewed the possibility of selling or trading my Jeep in & what make & models he recommends as good quality vehicles. Also gave me recommendations as to where to have my Jeep appraised. He absolutely went above & beyond what was asked of him & I can't thank him enough for taking the time to be so thorough, kind & honest.

I have been a customer of Ponte's for many years. Their service is always prompt, courteous, high quality, and reliable.

Always accommodating, always honest and they always recognize me as a regular customer, which I value, because there are 20 other places that I could go for service.. AND they actually call you when the work is complete and your vehicle is ready for pick up! Also, I really appreciate the email reminders for maintenance and the ease with which I can schedule an appointment. Local and community minded, Ponte's is my go to!

The repairs that had to be done on my car, I feel that they were quick and complete. You worked with me to keep the cost down. The next day I took my car to the DMV to get it inspected, and it went right through. If I have anymore problems with my car in the future, I will always come back to you.

As always, the Best of the Best! I can trust them to do "what it needs" and not worry about overcharges. My 1998 RAV 4 and I are very grateful!

Great service

Always fantastic service!

My car failed inspection. Left headlight was out. I called Ponte's who told me to come right in and they'd replace the bulb. It was worth it to me to drive from New Castle back to Ponte's for their usual great service. DMV had suggested I go to a nearby Midas but NO ONE SERVICES MY CAR EXCEPT PONTI'S! Great service. Friendly staff. Fair prices.

Mark was extremely helpful and professional,per usual!!!!

Just wanted to say thank you for the excellent service you provide. I always feel very comfortable when my cars are in your shop that i'm getting quick and excellent service at a fair price. I've been a customer for over 20 years and you've never given me a reason to take my business elsewhere. Thanks again.