Wilmington Auto Repair

If you've ever gotten in an unfamiliar vehicle, maybe a rental car, you may have pulled up to the gas pump and wondered, "Which side is the fuel filler on?" Here's a tip for you.  There is usually a little arrow on the instrument panel near the fuel gauge that points to the side where the fuel filler is.  But why are the fuel fillers not all on the same side, anyway? There are lots of reasons.  At one time, many manufacturers tried putting them in an easy-to-reach spot: in the center of the vehicle's rear end.  Some even hid them behind a hinged license plate door.  Cool place, but it turned out not to be a good idea.  When a vehicle with a fuel filler in the rear was hit by another vehicle from behind, it was much more prone to catch fire and explode. Safety regulations now dictate that the fuel filler doors be placed within crumple zones and away from where they can drip fuel on hot exhaust pipes or near electrical connections.  But why do manufactu ... read more

You swap your winter boots for flip-flops in the summer.  Why not change your winter engine oil for summer, hot-weather oil?  While it may seem like it makes sense, there's some good news.  Most drivers don't have to, and here's why. Engine oil can be made in different thicknesses.  That thickness is called viscosity, how easily it flows.  Now, it makes sense that the hotter it gets, oil gets a little thinner and doesn't lubricate as well.  So if you used a thicker oil in the summer, it's logical that it would protect better in the hotter weather.  While there was a time when oils could be only made in one viscosity, times have changed.  Using an ingenious formula, oil can now be created that changes its viscosity (called "multi-viscosity") as the temperature rises and falls.  It self-adjusts to match the conditions.  Now that's what I call a great invention. In most temperate climates, you don't have to swap out the type of oil you use ... read more

A vehicle should travel straight down a straight road with the steering wheel centered.  But time and travel can take their toll and soon you may find your vehicle pulling to the left or right.  Those are not good signs and should be taken care of fairly quickly. One thing that you should note is when this is happening: if it is all the time, only when you brake, only when you accelerate. If you describe these symptoms to the service adviser or technician, it may help them pinpoint the cause more quickly.  Many things can cause a vehicle to pull to one side, one of which is that it's out of alignment.  If so, you could be doing damage to other components of your vehicle if you keep driving with it this way. If your tires show signs of uneven wear on the treads or if your wheels squealing, that is another clue. Improperly inflated tires can also cause your vehicle to pull in one direction.  Your service facility can check to see if your tires have the pressure r ... read more

In the hot weather, seeing steam coming from the engine compartment is something we all dread.  No one wants that to happen to them. But if you know the signs of overheating and how to deal with it, you may be able to reduce the risk of damage to your vehicle, maybe even prevent getting stranded on the road. Besides the steam coming out of the engine compartment, here are a few signs of overheating.  Your vehicle has a heat gauge that may have a needle that can go into a red zone or up to the "H" (for High) position.  You may smell odors, perhaps a burning (could be hot oil) or a sweet smell (engine coolant leaking).  When you encounter any of those signs, you know you have to do something to keep the engine as cool as possible to avoid potentially catastrophic damage.  Turn off the air conditioning and turn up the heat.  While that last part may sound odd, it helps draw heat out of the engine.  If you can do it safely, pull off the road to a spot awa ... read more

If you saw a dollar bill on the ground, you'd pick it up, right? Well, whether you find that dollar on the ground or in savings at the gas pump, money is money, and here are some ways to hold on to more of it. Slowing down is the easiest way to save fuel, especially for every speed increase over 50 mph/80 k/hr.  Tone down the speed, turn up the cash savings.  Drive smoothly (not like a race car driver) and you'll also save money in fuel.  Aggressive, fast-start, jerky-stop habits are just pulling the bucks out of your wallet about a third more than if you drove just a little more gently.  Oh, and cruise control can help with that smooth, steady speed, so use it on the highway. Bonus! Are you hauling around a set of dumbbells or a box of books? That extra weight is costing you dough.  Store them somewhere else.  When's the last time you checked to see your tires were inflated properly? That's another money saver and makes your vehicle safer. An idle thought ... read more

The pungent smell of rotten eggs can send people running for the hills.  So when that odor is inside your vehicle, yikes!  Yolks!  The good news is that a trained service technician can search the source of that smell and stanch the stench… that comes from another words that begins with S.  Sulfur. Fuel contains small amounts of hydrogen sulfide, but they're enough to stink up a vehicle when it's not properly burned.  You may know that the smell of rotten eggs can often be a sign of a catalytic converter that isn't working the way it should.  That could be due to age, damage or an abundance of oil that's clogging it up.  If a sensor in charge of managing the fuel has failed, the engine can run with too rich of a fuel mixture.  That can overload the catalytic converter and allow some of the byproducts to escape without interruption from the chemical reaction that is supposed to prevent them from going out the tailpipe. There's another possi ... read more

What part of your vehicle has little metal balls inside that are lubricated and allow you to cruise on down the road?  They are wheel bearings, and automotive designers might argue they are human beings' second greatest invention of all time (the first is, of course, the wheel!). You have a wheel bearing at each wheel.  They allow your wheels to turn freely, minimizing friction that would ordinarily slow you down when metal meets metal.  When one of your wheel bearings starts to go bad, it lets you know. A wheel bearing does its work quietly when it's in good health but starts getting noisy when it isn't.  People describe the noise differently.  Sometimes it sounds like road noise, a pulsating, rhythmic, sound.  That pulse speeds up when your vehicle speeds up.  Here's what's happening when you hear that sound.  As mentioned, the bearing has these little metal balls inside a ring.  They have a lubricant inside to reduce friction between the ... read more

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.   That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.    Ideally, you should have that same relationship with your automotive service facility, like your friends here at PONTE'S AUTOCARE. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the pe ... read more

You've heard that expression, change is good.  When it comes to your vehicle's oil, change is not only good, it's vital for the health of the engine.  But there's one question that puzzles many drivers: how frequently should my vehicle's oil be changed? There is not one simple answer, but here are some guidelines that will help. It used to be pretty much a rule of thumb that vehicles got their oil changed once every 3 months or 3,000 miles/5,000 kilometers.  But times have changed.  Oil formulations have gotten better and engine designs have made longer oil change intervals possible.  Most experts advise you to read the recommendations that come from the manufacturer that designed and built your vehicle.  Their designers and engineers know more about your vehicle than anyone else.  They spell out their recommended oil change interval and type of oil in your owner's manual.  Many automakers say you can go at least 5,000 miles/8,000 kilometers betw ... read more

We've all been through it. The vehicle ahead of us kicks up mud, slush, snow or salt on our windshield and we can't see a thing.  And not being able to see a thing when we're driving?  Not a good thing. Debris on a vehicle's glass can be blinding when driving directly into the sun.  And other things can ruin visibility: scratches on the glass, fogged windows, mineral deposits.  So lets make one thing clear:  Your windows.  Here are some tips. Number one rule, don't use abrasives on glass. That means no gritty cleaners that are made for metal.  Avoid at all costs those dark green abrasive pads on some kitchen sponges that are made to clean metal pots and pans UNLESS the manufacturer specifically says they can be used on glass. Use the appropriate cleaner for the substance that's being cleaned off. Special automotive glass cleaners are available, and your PONTE'S AUTOCARE service advisor can make recommendations. Vinegar can work wonders. Sometimes you ... read more